Virtual Consultations

If you are traveling from out of town or would simply prefer the convenience of a virtual doctor appointment, our board-certified aesthetic plastic surgeon, Dr. Mary Herte, is happy to meet with you during a virtual consultation. Similar to an in-person consultation, these virtual meetings will involve getting to know you and listening to your aesthetic concerns and goals. Some patients may wish to submit photos of their area of concern before their virtual consultation. After your appointment, you may be able to move right to scheduling your surgical procedure or in-office treatment program. An in-person consultation may be needed for clarification, based on your individual situation.

Our Aesthetic Specialist, Hollie Tyler, APRN, is also available for virtual consults for aesthetic injectables, CoolSculpting®, laser resurfacing, and PRP injections. Our Aesthetician, Dalin Overbay, is also holding virtual skin care consultations to assist you in choosing the best skin care program for fresher, clearer skin.

During the COVID-19 pandemic, virtual consultations have become the safest option for our patients and staff. If you are interested in a certain procedure or would like to learn about the best solution for your needs, please contact our team to schedule your virtual consultation.

How Do Virtual Consultations Work?

To ensure the best possible experience for your virtual consultation, our team utilizes the video communication resource known as Doxy.me. This is a user-friendly, HIPAA-compliant telemedicine system that is encrypted for your privacy and security. To help you understand what to expect during your virtual consultation, the step-by-step process is outlined below.

Step 1: Schedule Your Virtual Consultation

To schedule a virtual appointment with Dr. Herte, Hollie, or Dalin, call us at (702) 732-9600, or visit our contact page to request a virtual consultation by filling out our contact form. You will be assigned your own Patient Care Coordinator (PCC) who will help you find a time that works best for your schedule. After scheduling your consultation, your PCC will help you prepare for your appointment and will remain with you throughout your journey at the Herte Center. Before your consultation, you will receive a personalized “Room Link,” which will take you to the Doxy.me website. You will not need to download an application or create an account.

Step 2: Join the Video Call

Before your scheduled call, make sure you are using a device with camera and microphone capabilities, such as a smartphone, tablet, or laptop. Once you click the link that was sent to you, you will be prompted to enter your name in a check-in box before you are added to the virtual waiting room. You may need to allow your Internet browser to access your camera and microphone. When we are ready to begin your consultation appointment, we will initiate the start of your Doxy.me video call. For further assistance with how to check into your call, click on the instructions below that correspond with the Internet browser you will be using.

Step 3: The Consultation Process

Once you have been connected with our office for your consultation appointment, you will be able to communicate directly with Dr. Herte (or Hollie or Dalin) through the HD video and audio, as well as the available online chat feature. Based on your discussion, as well as examination of your photos and images, you will receive our recommendations for surgery and/or other treatment options to help you achieve your desired results. Since virtual appointments clearly have limitations, you may need an in-person examination to clarify the most appropriate solution for your needs.

After you have completed your consultation, your Patient Care Coordinator will review your recommended treatment plan with you and help you to schedule any needed procedures or follow-up appointments.

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